Basics of ethical and swift debt collection

Whom would you choose to make sure your debts are recovered properly? It can get complicated as one debt collection agency can have entirely different means to recover payments from customers. Without a doubt, there many benefits of choosing a debt collection service to help you out. But regardless of your options, the best debt collection service must have certain elements that make it stand out.

  • They must have a reputable portfolio with dozens of multinational clients.
  • They must have compliance, training and development through process and compliance audit regimes.
  • The company must have a good reputation in recovering debts for their clients but it should also consider debtors as part of their Social Responsibility, offering them affordable payment schemes that best suit their financial profile.
  • They claim to stick to ethical ways of collection and ensure stability for their clients and ease for the debtors.

What customers want to see in an exceptional debt collection company:

  • Effective, ethical and fast recovery of your money.
  • Strong and powerful motto that describes their honesty and commitment to work
  • List of high-profile clients that speaks volumes about their reputation in this business.
  •  Innovative schemes and technology to trace debtors
  • Stress free process for the debtors that motivates them to repay their dues easily.
  • Informative and effectively outlines website that serves as a guide to delinquent customers as well as clients.
  • Multiple points of contact, such as phone, email and online support forms

Abacus Credit provides debt collection services using modern technology and experienced professionals. Here are some important factors showing why this company is different.

What a good debt collection service can do

A good credit management company should aim to provide quality and ethical services to preserve the name and reputation of their clients. It should aim to get highest possible return on each dollar, proving instrumental to their client’s financial stability. If a debt collection agency has these attributes, it will be able to collect receivables much quicker than others.:

  1. Locating debtors: Ability to trace most recent contact information about the debtors even if they have left town to avoid repayment.

  2. Demand Letters: Ability to handle demand letters for the debtor and take strategic steps with each out going letter by augmenting aggressiveness in the demand.

  3. Email Support: Ability to send out emails to the debtors in addition to letters to ensure they are notified through all mediums.

  4. Visits: If the telephones or emails do not succeed, they must arrange for visits to directly negotiate with the debtor.

  5. Gathering intelligence: As some debtors can try to hide, a good debt collector helps gather intelligence about them in order to track them.

  6. Legal Actions: They must have a panel of highly experienced lawyers, ready to take legal actions should it become necessary.

  7. Reports: Since client satisfaction is a priority, clients should be updated with progress reports.

  8. Foreign Networks: They should have a strong network of associates all over the world, making collection from foreign based debtors the same as that for locals.


Collecting debt isn’t easy, but it’s not impossible either. You should have a positive frame of mind, energetic and knowledgeable team and a set of qualified attorneys to get the job done.